PROCESSING TIME

The warehouse processing times is different for each item in your order. Most in-stock orders are usually shipped within 3-5 business days (M-F) following order placement unless otherwise stated in the products shipping description page, and in your confirmation email next to each item. 

Since each purchased item requires a specific warehouse processing time certain products may delay shipment of your entire order. Estimated shipping times displayed at checkout do not include processing time. 

Orders received after 2 pm EST will begin processing the next business day. Saturday and Sunday orders will begin processing on the following Monday, excluding federal holidays.

Check out our Shipping Page for full shipping details.

 

ORDER CHANGES

Unfortunately, we are not able to make any changes for any reason once you submit the order.

 

We are unfortunately unable to correct or change the address. Instead, you will just have to wait for it to come back to us. 

Once the package is received by us, you will receive a refund for the merchandise only. 

The shipping fees that you paid are non-refundable. 

You will have to wait until you receive the package, mark it as RTS, and give it back to your postal carrier. They will send it back to us at no charge to you. 

Once it is received, we will issue a refund for the merchandise only. Shipping is non-refundable. 

Unfortunately, you will have to wait until the item is received then send it back for an exchange.

Please see above, “How do I Return/Exchange a product?”

Short answer: No. We did not receive your order if you received an error that the zip code that you supplied did not match. 

Your order did begin processing, but the system caught that the zip code that you supplied did not match the zip code registered to the card that you used and halted the order process. 

This led to your bank creating a pending charge, but don’t worry! The charge will disappear once the bank’s system receives the information that your order did not process and the amount did not clear to our accounts. 

First, do not try and place another order because it could lead to further pending charges. You will need to contact your bank and see what the issue may be regarding your card’s zip code. 

No. Rad Dad Savage’s merchandise is only sold on www.store.raddadsavage.com (this website.)