SHIPPING

Orders are usually processed and shipped within 3-5 business days (may take longer if you order during a sale, over the weekend, or during the holidays).

Once packages leave the warehouse, it is up to USPS, UPS or FedEx to deliver the package to you. Please keep in mind that the estimate shipping times you’re shown at checkout are only an estimate, and they are not guaranteed by Rad Dad Savage or the postal services. 

 

Shipping is determined by the weight, size and destination of the package. 

To get the shipping costs, go online to store.raddadsavage.com and add the items that you want to the cart. 

After that, begin the checkout process. It will ask you to fill out your shipping information, then it will take you to your available shipment methods. 

Most orders are processed the same day, unless the order is placed after noon or during a sale. 

All orders placed after noon on Friday (US Central Time) will not be processed until the following Monday. All packages are shipped through USPS, UPS or FedEx. Once your order has been processed, you will receive an automated email. You can go to USPS.COM, UPS.COM or FEDEX.COM and click on tracking to enter the tracking number to see where your package is at. 

It may take 1-5 BUSINESS DAYS (MONDAY-FRIDAY) for your package to leave the warehouse. After it has been shipped, if you are using First Class Shipping, it may take 3-10 business days to arrive to your location. 

If you want your package quicker, you must select Priority Mail, Priority Mail Express, or UPS 3-day Select. These shipping methods are usually delivered within 3-5 days. 

If you’re sure you used the correct email address (and checked your spam/junk mail folder), and still have not receive any shipment confirmation, it is likely that your order has not shipped yet. 

First, please give us 3-5 business days (Monday-Friday) to process the order, especially if the order was placed during a sale, on a holiday, or over the weekend.

 After this amount of time has passed and you still haven’t received a tracking number, please contact our customer service at store@raddadsavage.com

During the holiday season, November 1st-December 25, all orders will take extra time to process and expect shipping delays from the postal services due to the high volume of holiday packages. 

If you place your order after December 1st, we cannot guarantee that your package will be delivered before Christmas due to the heavy Christmas traffic for packages. This delay is especially true for international orders. International customers are recommended to order 2 months in advance to receive their items on time.

If your package was sent back to us for any reason, including but not limited to; the wrong address was provided, the package was not claimed, customs fees were not paid, etc., we will refund the amount of the merchandise once it has arrived back at our warehouse. Shipping will not be refunded. 

After we refund it, you can place a new order if you’d still like the merchandise. 

We are unfortunately unable to correct or change the address. Instead, you will just have to wait for it to come back to us. 

Once the package is received by us, you will receive a refund for the merchandise only. 

The shipping fees that you paid are non-refundable.